Glossary

ASCII

American Standard Code of Information Interchange

Relates to the way letters and numbers are encoded.

CRM

Customer Relationship Management

SCM

Supply Chain Management

COMP

'Contracted-Out Money Purchase' Pension schemes

COSR Pension schemes

'Contracted-Out Salary Related' Pension schemes

COSHH

Control of Substances Hazardous to Health (Safety Data Sheets)

EC

European Community countries

FIFO

'First In First Out' (Stock)

HVAC

Heating, ventilating, and air conditioning

NI

National Insurance (Payroll)

ODBC

Open DataBase Connectivity

OEM

Original Equipment Manufacturer

SIC

Standard Industry Classification

SAP

Statutory Adoption Pay (Payroll)

SMP

Statutory Maternity Pay (Payroll)

SSP

Statutory Sick Pay (Payroll)